Payment Policy

Payment Policy

GalaxyWhip provides secure, transparent, and flexible payment methods for all culinary clients across Southeast Asia—from commercial restaurants and cafes to independent bakeries, home pastry creators, and freelance culinary professionals.

Accepted Payment Methods

To make ordering fast and convenient for businesses of all sizes, we accept:

  • Instant Local QR & Bank Transfers (Most Popular for Local Orders):

    • Malaysia: Fast online bank transfer & DuitNow QR.

    • Thailand: Instant bank transfer & PromptPay QR.

      (Ideal for fast dispatch, independent cafes, and individual bakers)

  • Direct Bank Transfer / Wire: Direct bank transfers for wholesale orders, bulk supplies, or scheduled deliveries.

  • Credit & Debit Cards: Major credit and debit cards processed securely via PCI-DSS compliant payment gateways.

  • Cash on Delivery (COD): Available for verified recurring orders and local delivery routes upon confirmation with our dispatch team.

Order & Payment Process

Due to the weight and transport handling standards of culinary gas cylinders ($N_2O$ E942):

  1. Details Confirmation: Our local support team confirms stock availability, route coverage, and your exact delivery address.

  2. Order & Payment Summary: We provide a clear payment total and order breakdown (including any applicable local delivery rates) before you confirm.

  3. Dispatch: Once payment or COD confirmation is received, your order is dispatched via our dedicated local fleet.

Currency & Invoicing

  • Malaysia: All prices and payments are processed in Malaysian Ringgit (MYR RM).

  • Thailand: All prices and payments are processed in Thai Baht (THB ฿).

  • Formal commercial invoices, payment receipts, or simplified purchase records are available upon request for tax and bookkeeping purposes.

Payment Security

  • All transaction details and customer information are protected using 256-bit SSL encryption.

  • We do not store sensitive payment card credentials on our servers.

Contact & Support

Have questions about payment, receipts, or wholesale rates?

  • Email: contact@galaxywhip.com

  • Direct Support: Message our local team on WhatsApp for instant checkout assistance.